BDHT-Guide-for-New-Tenants-2024-Digital-Singles - Flipbook - Page 21
• Phone Payment: Use our automated service with your debit or
credit card by calling 0800 0850160 and selecting the payment
option. We accept most debit and credit cards.
• Standing Order: You can authorise your bank to pay us directly.
Contact our income team for details.
• You can access rent statements through mybdht, our customer
portal. Rent is reviewed annually, and any changes are
communicated to you one month in advance.
Rent is reviewed annually, and any changes are communicated
to you one month in advance. UC claimants are responsible for
updating there rent increases directly with UC.
Service Charges
These are additional charges for certain services, such as
communal area maintenance and security. For more information
about service charges, please visit our website at www.bdht.co.uk.
Paying Rent
Rent is due every Monday in advance. Monthly payments must
also be in advance.
We understand financial pressures can be difficult at times for
everyone. We are here to help so it is important you talk to us if
required so we can provide the right advice and assistance. Rent
arrears can lead to potential eviction and we want to prevent this
from happening as best as we possibly can.
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