BDHT-Guide-for-New-Tenants-2024-Digital-Singles - Flipbook - Page 3
Contents
Welcome to your new home!
A bit about bdht
All about your new home
3
4
6
Moving in
6
Utilities
7
Key features of your new home
12
Rent & service charges
19
Repairs & maintenance
22
Damp, mould & condensation
24
Your safety
25
Independent Living
28
Lifeline service
28
Anti-Social Behaviour
29
Domestic abuse support
31
Feedback, complaints & compliments
32
Moving on
35
New build properties
35
Data protection and your rights
39
Useful contacts
42