BDHT-Guide-for-New-Tenants-2024-Digital-Singles - Flipbook - Page 32
Domestic
abuse support
@#&*!
We treat reports of domestic abuse very seriously. Victims are
not to blame and are not alone. Support is available to help you
feel safe in your home. Domestic abuse includes any incident of
controlling, coercive or threatening behaviour, violence, or abuse
between those aged 16 or over who are or have been intimate
partners or family members regardless of gender or sexuality.
The abuse may be physical, psychological, sexual, financial, or
emotional.
What we can do:
• If you need to flee your property, contact us and we will help you
with your options.
• Approach your Local Authority Housing Options Department if
you are in danger and need to move.
• Speak to us, as there may be something we can do such as
obtain an injunction to ban someone from your property.
• If you are concerned about a neighbour experiencing domestic
abuse, call 999 and contact us.
You can reach out to the Domestic Abuse helpline for confidential,
24/7 support, free of charge. Here are a few examples:
Karma Nivana: 0800 5999 247
LGBTQ+ Helpline GALOP: Tel 0800 9995 428
Men’s Helpline: Tel 0808 8010 327
National Domestic Violence helpline: Freephone 0808 2000 247
A national helpline which is available every day of the year.
If you experience domestic abuse or have safety concerns,
please contact our customer service team to report the issue or
request support. We are here to help and make sure you are safe.
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